Mad River Eye Care

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Mad River Eye Care

Careers With Us 

At Mad River Eye Care, we provide exceptional eye care in the beautiful town of Waitsfield, Vermont. Our team is the heart of what we do, and we’re always excited to welcome new employees who share our commitment to quality care. Owned and operated by Dr. Shannon Mitchell, at Mad River Eye Care we go above and beyond to ensure every patient receives personalized attention and expert service. One of the things that sets us apart is our high Google rating. Don’t just take our word for it—check out what our patients have to say about their experiences with us on Google!  

We offer a range of employee benefits, including a competitive wage, paid time off and holidays, matched retirement savings, free eye care for you and your immediate family, and continuing education opportunities. We also provide reimbursement for certifications and licensing, including the AOA paraoptometric certification. Additionally, our practice is open Monday through Thursday, meaning employees have a three-day weekend!

We are looking for individuals who are not only passionate about providing quality patient care but who also align with our core values:

Passion for serving others

We want our employees to have a desire to help improve our patients’ lives.

Family-centered

We strive to support our employees and their families with understanding.

Life-work balance

We want you to live your life; your work here is a part of that.

Supportive team environment

We work to support each other and our patients; no one is on their own.

Progressive

Forward thinking in terms of technology and the latest techniques for caring for our patients. 

Career-oriented/education-minded

We strive for our practice to be a long-term place for you to increase your talents and education; we want to support your growth. 

If you share our values, want to make a meaningful difference in the community, and believe you’re a great fit for the qualifications we’re looking for, we’d love to hear from you! You can find our current job openings below. If you see a position that matches your skills and interests, please complete the form and upload your resume/CV and cover letter.  

Current Job Openings 

Associate Optometrist

We are seeking an associate O.D. who is excited to serve patients of all ages and backgrounds. Experience as a licensed optometrist is great, but if you’re recently licensed or will be soon, we’d still love to talk and see if you can gain some experience with us. 

We are a full-service, general practice optometric office and do a little of everything but would like to consider specialties. If you have a niche like dry eye emphasis, specialty contact lenses, or vision therapy, let’s talk! 

Job Description  

You’ll provide comprehensive eye care for patients of all ages in a vibrant community. You’ll use our state-of-the-art equipment and technologies to treat various eye conditions and make a difference in patients’ lives.  

You’ll serve as a valued mentor, trainer, and leader for our patient care team and contribute awesome ideas to help our practice grow and improve.  

Why Choose Mad River Eye Care? 

You’ll enjoy our 4-day work week and always have evenings and weekends off. You’ll have time to enjoy the vibrant outdoors of Central Vermont and our beautiful location. You’ll work in a team-oriented environment where everyone will have your back and get to work with the latest diagnostic equipment. 

Benefits 

  • Excellent health, disability, life, and malpractice insurance 
  • Matched retirement savings 
  • Competitive salary plus bonus potential 
  • 100% employer-paid continuing education 
  • 100% employer-paid licensure and AOA/state association membership 
  • Generous paid time off and holidays 

Optometric Assistant

Key Responsibilities 

  • Patient Interaction: Greet patients warmly, take detailed health histories, and perform essential pre-testing to provide our doctor with necessary information.  
  • Customer Service: Act as a liaison between patients and our doctor, addressing questions and concerns while ensuring patients have the information they need.  
  • Contact Lens Assistance: Provide instructions on contact lens insertion, removal, and care. Ensure inventory is well-managed and supplies are always available.  
  • Optical Support: Assist clients in finding the perfect eyewear, utilizing your knowledge of our products and services.  
  • Lab Duties: Work with the latest technology to edge lenses and fabricate glasses. Keep the lab organized and efficient.

Front Desk Receptionist

Key Responsibilities 

  • Patient Experience: Welcome patients warmly and ensure their experience is positive from start to finish. 
  • Patient Communication: Address questions and concerns while providing necessary information and education to patients. 
  • Scheduling: Coordinate and manage patient appointments efficiently. 
  • Billing: Handle billing processes, ensuring accurate and timely transactions. 
  • Administrative Tasks: Perform various front-end administrative duties to support the smooth operation of the practice.

Optician/Apprentice Optician

Key Responsibilities 

  • Customer Service: Provide exceptional service to clients seeking help with their vision, acting as an expert guide in selecting eyewear that meets their needs.  
  • Product Expertise: Use your extensive knowledge of our products and services to skillfully assist a diverse range of people daily, helping customers see, look, and feel their best. 
  • Lab Work: Utilize the latest technology and your attention to detail to edge lenses and fabricate glasses in our lab. 
  • Optical Department Management: Organize and manage the optical department, including ordering supplies, maintaining cleanliness, and meeting with representatives. 
  • Event Planning: Assist in planning and executing quarterly promotional events to promote our practice and outstanding customer service.
Posted on Google Google
Roy Clark profile picture
Roy Clark
28 April 2025
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Another comfortable experience at Dr. Mitchell’s office. It was timely, no issues, no delays and a good experience. Roy Clark
Posted on Google Google
Akanksha Elias profile picture
Akanksha Elias
3 April 2025
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Mad River Eye Care is a truly patient-centered practice. From the front desk to the doctors, everyone is focused on providing the best possible care. Judy the front desk receptionist is an excellent communicator, patient and kind. Judy demonstrated excellent customer service while prioritizing the needs of the patient offering flexibility with a cheerful attitude. Lenny our Optometric Technician, was efficient and friendly. The technical expertise he showed along with providing direct patient care and educating the patient was unparalleled. Dr. Morgan McClintic is very thorough with her exams. She provided excellent explanations that were clear and explained various options, spent extra time answering questions with ease and patience. Her passion for eye care and her rapport with her patients through conversation and humor allowed for a stress-free visit for the patient. Excellent service in the optical center. Danielle was such a pleasure to work with just adding to the 5-star experience. The optician was so patient and knowledgeable and recommended some brands to help me choose. I will be ordering some glasses soon.
Posted on Google Google
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Lifted Dreams
1 April 2025
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Dr Mitchell and his staff are absolutely wonderful and professional. Went in for an eye exam and a new prescription. The office is very clean , well lit and inviting . Everyone including the receptionist are so friendly, kind and patient. Very advanced technology in this office . Dr Mitchell was patient , thorough and went above and beyond to make sure my prescription was accurate. He answered all my questions and made me feel very comfortable with the eye exam . I would definitely recommend anyone to to this office for your vision needs . I'd even go as far as to say this was the best experience I've ever had at an optometrist office. So glad to be a new patient.
Posted on Google Google
Lynne Smith profile picture
Lynne Smith
19 March 2025
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Absolutely love Dr. Mitchell. Recommend him to everyone of my friends.
Posted on Google Google
Erika Comes profile picture
Erika Comes
18 March 2025
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Mad River Eye Care is a great business with very friendly people.
Posted on Google Google
Amy Halloran profile picture
Amy Halloran
19 February 2025
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Mad River Eye Care for the win!! What an amazing customer service experience I had today with this group. We are in town visiting and my daughter’s shipment of contacts was delayed. I called Mad River Eye Care and within an hour we had a new supply of contacts. They really saved the day and were such a pleasure to work with. 10 out of 10 experience for this team + Dr. Mitchell. Thank you!!
Posted on Google Google
Lyn Cain profile picture
Lyn Cain
12 February 2025
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As a vintage healthcare professional, I am very, very picky about whom I trust with my eye care. Everyone at this office is professional, knowledgable, and friendly. 100% recommend!
Posted on Google Google
Wendy Parrish profile picture
Wendy Parrish
18 December 2024
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A terrific office! Nice people, very modern and up to date equipment and Dr. Mitchell is superb! Explains everything thoroughly and understandably. Wish they weren’t an hour away! But it’s worth the trip.
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